Gealys Airconditioning ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose personal information you provide through our pool heat pump landing page and enquiry form, in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
By submitting the form on this page, you agree to the collection and use of your information as described in this policy.
1. Information We Collect
When you fill out our enquiry form, we may collect:
Full name
Email address
Phone number
Suburb/postcode or address
Details about your pool and heat pump enquiry (e.g. pool size, current heating setup)
Any other information you choose to provide in the message field
We do not knowingly collect sensitive information (such as health or financial details) through this form.
2. How We Collect Information
We collect personal information directly from you when you:
Complete and submit the enquiry form on this landing page
Contact us by phone, email, or in person as a follow-up to your enquiry
3. Why We Collect and Use Your Information
We use the information you provide to:
Respond to your enquiry about pool heat pumps and related products/services
Provide quotes, product information, and installation or servicing arrangements
Add you to our mailing list/contacts database, so we can send you follow-up communications, promotions, offers, and updates about our products and services
Improve our marketing and customer service
Comply with legal obligations
4. Mailing List and Marketing Communications
By submitting this form, you consent to Gealys Airconditioning adding your details to our contacts/mailing list and contacting you via email and/or phone for marketing purposes related to our products and services.
You can opt out or unsubscribe at any time by:
Clicking the "unsubscribe" link in any marketing email we send you, or
Contacting us directly using the details in Section 9 below
Once you unsubscribe, we will remove you from marketing communications, though we may retain your details as required for legal, accounting, or record-keeping purposes.
5. Storage and Security of Your Information
Your information is stored securely using Go High Level. We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure, including the use of secure systems and restricted access.
6. Disclosure to Third Parties
We do not sell or rent your personal information to third parties. We may share your information with:
Trusted service providers who help us operate our business (e.g. email marketing platforms, CRM software, website hosting providers), who are only permitted to use your information to provide services to us
Government or regulatory bodies where required by law
We do not disclose your information to any overseas recipients unless the third-party service provider above stores data offshore (in which case, we take reasonable steps to ensure your information remains protected).
7. Cookies and Website Data
Our landing page may use cookies or similar tracking technology (e.g. Google Analytics, Facebook Pixel) to understand website usage and improve our marketing. You can disable cookies through your browser settings; this may affect the functionality of the site.
8. Access and Correction
You have the right to request access to the personal information we hold about you, and to request corrections if any information is inaccurate or out of date. To make a request, please contact us using the details below.
9. Contact Us
If you have any questions about this Privacy Policy, or wish to access, correct, or delete your personal information, please contact us:
Gealys Airconditioning Email: [email protected] Phone: 0754740993 Address: 2/15 Production Street, Noosaville, 4566, QLD
10. Complaints
If you believe we have breached the Australian Privacy Principles, you can lodge a complaint with us using the contact details above. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.